Thank you for updating me on your current situation in the email below. I am so sorry to hear about the recent IAA decision regarding your license renewal as myself, Joanne and our daughters have experienced nothing other than excellent service from yourself and your fellow colleagues at New Zealand Migration Services in our emigration journey particularly during the very trying times that we have all experienced over the past year. We are now happily settled in New Zealand with indefinite resident visas and plan to be apply for permanent residency after our two year time period has been completed towards the end of 2022.
Thank you for the support and advice that you have provided over the past 2 years, it has been of the highest standard and in my view in line with the code of conduct referenced below. All the best for your future endeavours and I hope that everything turns out well for yourself and Ian.