This is such sad and disappointing news. I feel terrible for you and wish there was an easier way to regain your licence. 

This must be a very difficult time for you and Ian. 

Thank you for how you have explained the situation and how our process will be looked after by your colleague.

Thank you for all you have done for us and your other clients. Thinking of you and your team.

I also know that you have been working tirelessly with friends who are in that awful predicament of being separated by all the difficulties caused by COVID.

I hope that you will find a solution that will be positive for you and Ian after all the years spent on creating your business.